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Effective Date: May 8, 2025
Operated by: M/s Reliable Group (hereinafter referred to as “Company” or “we” or “us”)

Welcome to the official Eatsome website (the “Platform”), operated by Reliable Group. By accessing or using this Platform and our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the Platform.

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These Terms govern your access to and use of the Platform and all services and features provided therein, including product purchases and franchise-related inquiries. These Terms apply to all users of the Platform including prospective franchisees, registered account holders, and casual visitors.

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During registration or interaction with the Platform, we may collect certain personal information including but not limited to: full name, alternative email, mobile number, address, demographic details, and data relating to your browsing activity on the site. Such information shall be governed in accordance with our Privacy Policy.

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Any misuse will result in immediate revocation of this license.

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We deliver across selected locations as listed on the Platform. Standard delivery is typically within 7–8 business days. However, delivery timelines may vary due to unforeseen events. We disclaim liability for delays beyond our control.

9. Policy Updates

Reliable Group reserves the right to revise or update these Terms, including our cancellation, refund, and return policies, at any time without prior notice. All changes shall become effective immediately upon posting. Users are advised to periodically review this page to stay informed.

10. Franchise Opportunities

Eatsome, operated by Reliable Group, offers franchise models to qualified applicants. All applications are subject to screening, and selected applicants must execute a formal Franchise Agreement. Franchisees are expected to adhere to all laws, franchise obligations, and brand standards. Non-compliance may result in termination.

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All disputes shall first be referred to arbitration under the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Ludhiana, Punjab, and the proceedings shall be conducted in English. The decision of the arbitrator shall be final and binding.

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